- Identify an organization that you would like to work with, it can be a department or a part of your institution. (RMIT UNIVERSITY)
- Research the organization and the key stakeholders.
- Identify a key decision maker – can be a manager or a general manager. If you can get to speak to the Chief Executive Officer (CEO), that would be great!
- Organize an interview with this key decision maker, informing the person that you would like to study the organization and make recommendations to help the organization to improve.
- Prepare a template for the interview e.g. a SWOT analysis framework, to gather information about the internal and external environments.
- Submit the following as evidence of this task:
- A one-page summary of the organization, its vision and mission (from the Corporate website) and organizational goals
- An interview plan, including questions that you will be asking.
- Key points arising from the interview.
Assessment criteria:
To obtain a competent grade in this assessment, students must demonstrate the following:
- Ability to compile content and present in the manner required.
- Met all the requirements listed above.
TASK 2 - EVALUATE EFFECT OF CHANGES
- Using information provided to you or gathered through the interview process, identify any opportunities for change and improvements, using IT resources. This may include adding a new system or changing existing systems.
- Identify any advantages or disadvantages of making changes to the organization’s systems – including financial benefits (more customers perhaps), improve efficiencies (use less people).
- Match your findings with the organization’s strategic goals (from Task 1).
- Submit the following as evidence for your assessment:
- 10-minutes presentation of the major advantages and disadvantages of introducing changes to the organization’s systems
- A copy of your PowerPoint slides should be submitted as well.
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