ITC563 | CRITIQUE IN SYSTEMS AND TECHNOLOGY | IT MANAGEMENT ISSUES

Task

Journal Entry. The Journal function in Interact2 must be used. External journal sites are not permitted. If your country geo-blocks Interact2 website or your circumstance prevents you from accessing the Internet (eg. due to a disability or if you are in a correctional centre), please contact your lecturer immediately. If it is an office/organisation firewall preventing access, you must find an alternative Internet access point to complete this task.

Warning: Entering or editing data in this journal entry after 2359 hours on 9 May will result in deduction of marks (as specified in Penalties for Late Submission).

Write a business report based on the following:
A group of private education institutions around the world has come together to form World University. It is a fully online university where lecturers teach online from any of its campuses to others around the world. Many different courses are offered. Students can sign on any time to study. All interactions with staff are online. Students can even choose which country they graduate from. A student who has studied his entire degree from Australia may choose to graduate from World University USA, as an example.

Senior management has finalised on the following decisions:
1. A customer loyalty scheme called StudyTogether Loyalty will reward students who introduce another student with fee credit depending on which course is picked. The university also uses agents to sell its offerings to employers. Applications are approved in less than 5 minutes. Payment for non-refundable fees are by credit card or Paypal.
2. E-book and laptop purchases are part of the course and will be available online. Students cannot opt out of purchases. A pre-configured laptop loaded with required software will be sent out to all students.
3. (intentionally left blank)
4. (intentionally left blank)

                                                                                                         

[Points 3 and 4 will be given to you by your lecturer 7 days before date due. This is to allow everyone to work in this timeframe and to prevent unauthorised assistance with your work.]

[If you noticed, this question focuses on the business side of education. Not the teaching side of education.]

Rationale

This task meets Learning Outcomes 5 & 6:
Students will :

be able to critique management processes and involvement in planning for Information Systems and Information Technology in an organisation;

be able to identify and co-relate emerging technology issues in management and provide a short balanced analysis report.

Marking criteria

Criteria	HD & DI	CR	PS	FL
Title (1 mark) Introduction Word Limit: 150 words (3 marks)	Provison of title (1 mark) Objective of the report and the relationship to other works in the field clearly stated (3 mark)	Objective and/or relationship not clearly stated	Either objective and/or relationship not present	No introduction or introduction not relevant to the body.
	1+3 marks	2 marks	1.5 marks	0 mark
Executive Summary Word Limit: 250 words (4 marks)	Summary of the complete report well written for the reader to become acquainted with the body of the material. Keeps to word limit.	Summary covers some topics. Contains minor errors.	Summary covers some of the key aspects only.	Summary is an extended introduction.
	3 marks	2 marks	1.5 marks	0-1.4 mark
Significance and contribution  - Body of Report, Recommendations & Conclusion Word Limit: 1800 words (9 marks)	Report extremely well supported with relevant citation to literature. Recommendations appropriate and conclusion well presented. Any assumptions made are clearly noted.	Report is supported with some citations whereas a few claims made are unsubstantiated with literature. Recommendations missing and/or conclusion poorly made.	Report is supported with minimal citation.Recommendations and/or conclusion made disjointed from narrative in body of report.	Report is not supported with relevant case study examples. Any assumptions made are not noted.
	7 marks	5 marks	3.5 marks	0 mark
Formatting, Writing Style and text structure [Read Presentation Guide below] (3 marks)	Meets formatting and presentation requirements as set out No spelling, punctuation or grammatical errors.	Did not meet at least two formatting and/or presentation requirements. Some spelling, punctuation or grammatical errors. Wrote report using points or numbered lists.		Formating and presentation rules not followed. Multiple punctuation and grammatical errors.
	2 marks	1 mark		0 mark
Correct citation and referencing - Minimum 5 references(4 marks)	APA 6th edition referencing applied to a range of relevant resources. No referencing errors. Direct quotes used sparingly. Sources all documented.	APA 6th edition referencing applied to mainly a range of web links only and/or Two or more citation or referencing errors detected.Direct quotes used sparingly. Sources all documented.		Referencing not done to the APA 6th edition standard. Over-use of direct quotes. Range of sources used is not appropriate and/or not documented.
	2 marks	1 mark		0 mark