Business Transformation Assignment Brief

Question 1
Analyse the dimensions of leadership (of both functions and roles) needed to bring about successful change. Identify and discuss specific leadership dimensions in the case study (25 marks).

Question 2
2(a)   Discuss the change history of Starbucks including how various change tools or solutions were applied (12.5 marks).
2(b)   Justify why managers should measure the results of a change programme (12.5 marks).

Question 3
In your opinion, how useful is Using Becker, Huselid and Ulrich’s Framework for profiling and evaluating change processes and/or change interventions at Starbucks. Your answer should:
3(a)   Critically appraise Becker, Huselid and Ulrich’s Framework (10 marks); and
3(b)   Include specific examples from the Starbucks case study that you link to one or more of the factors (15 marks).

                                                                 

                                                                                                  

Question 4
Identify and discuss at least three issues facing change agents and recommend practical ways of how they might manage them? Make sure your recommendations draw a link to theory (25 marks).

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